Which medical records to send, and what to do without them
A discharge summary and imaging of the affected area are the minimum. Send what you have — the plan is still written, the estimate is just wider.
Every honest answer about duration and likely gain comes from the records. What follows is the minimum that makes a plan meaningful.
The minimum
A discharge summary from the hospital that treated the original event, and imaging of the affected area — CT, MRI or X-ray. For neurological cases, brain or spine imaging matters most. For orthopaedic cases, the operation note.
If you do not have these, send what you have. A plan can still be prepared; any estimate of duration will simply be wider. Records in any language are fine.
Why raw imaging matters more than the report
A radiology report is one clinician’s reading. The images themselves can be re-read by ours, and in rehabilitation the question asked of a scan is often different from the question the original report answered.
Send the study rather than the summary where you can: the disc, or the digital export, rather than the one-page conclusion.
How records are handled
Do not attach records to the contact form — it does not accept files. Indicate that you have them, and a secure upload link comes with the reply.
Medical files sent that way are transferred encrypted, held in encrypted temporary storage, passed to the clinical record and then deleted automatically. They are not kept on the website’s servers.
Topic
More in Before your programme
- What to bring, including what people forgetMedication in original packaging, the imaging, familiar footwear and the walking aid already in use — and a separate list for the companion.
- Travelling by stretcher or with a medical escortFor patients who cannot travel seated: airline approval, medical clearance and an escort — and at least two weeks of notice.
