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Accessibility statement

Our conformance target, known issues and how to report a barrier.

Our target and why it matters here more than most sites

We target WCAG 2.2 Level AA. This is a commitment rather than a claim of perfection, and known limitations are listed below.

It matters more on this site than on most: a large share of our visitors have had a stroke, a brain injury or a spinal cord injury, or are managing pain, fatigue or reduced vision. An inaccessible rehabilitation website excludes precisely the people it exists for.

What we have deliberately built in

Every form field has a visible label. Colour is never the only way information is conveyed. Focus is visible on every interactive element. The site is operable by keyboard throughout. Animation respects the reduced-motion preference.

There is no CAPTCHA anywhere, including on the contact form. Visual puzzles are a barrier to people with visual, motor and cognitive difficulty, so spam is handled by invisible checks instead.

Known limitations

Colour contrast, keyboard operation and form labelling are designed to the target level. Conformance has not been confirmed by an independent audit with assistive technology.

Some Health Library tables scroll horizontally on small screens, which is workable but not ideal. Video content does not carry captions or transcripts, which is the largest limitation on this list.

Tell us and we will fix it

If something on this site blocks you, tell us what page it was and what happened. We will fix it and tell you when it is done rather than log it silently.

If you need information from this site in another format — read aloud, larger text, a document rather than a web page — ask and we will provide it.

Where to next

Talk to someone before you decide

Four ways to reach the international office, depending on where you are. Nothing here commits you to treatment — a second opinion, a video consultation and a written plan are all free, and you can start with a question.