Insurance and reimbursement
We have no direct-billing contracts with insurers. What we provide is the documentation a reimbursement claim needs.
How payment and reimbursement work
Treatment is paid by the patient. We do not hold direct-billing contracts with insurance companies, so no insurer settles with us directly.
What we do provide, for every programme, is the paperwork a claim or reimbursement request needs: an itemised invoice, a medical report describing diagnosis and treatment, and a written medical justification — in the format your insurer or referring institution asks for.
If you intend to claim, ask your insurer for written pre-authorisation before you travel. Whether a planned rehabilitation stay abroad is covered is decided by your policy, not by us — and a written answer obtained in advance is the only reliable one.
