Patient rights

To information about your condition and treatment in a language you understand; to consent to or refuse any intervention; to privacy and confidentiality; to see your records; to a second opinion; to raise a complaint without it affecting your care; and to an interpreter.

To be told your diagnosis and treatment plan in language you understand. To refuse any part of treatment. To a second opinion. To privacy and confidentiality. To see your own records. To a chaperone for any intimate examination. To have a complaint heard and answered.

These are legal entitlements in Türkiye, in Germany and under GDPR, not courtesies we extend.

Consent given without knowing the alternatives, the risks and the expected benefit is not informed consent. Ask what happens if you do nothing — it is a legitimate question and a reasonable clinician will answer it.

Consent can be withdrawn at any point, including partway through a programme, without needing to justify it.

Medical records are special category personal data. You can ask what we hold, request a copy, ask for corrections, and in defined circumstances ask for deletion. Records are retained for the period the law requires and not longer.

We do not share your data with third parties for marketing, and we do not use identifiable patient material in promotion without specific written consent that can be withdrawn.

You are entitled to an explanation of what happened, to have it recorded, and to a response. Raising a concern does not affect your care, and it should not have to be raised through a family member or an intermediary.

The complaints route is set out separately and it works whether you are still with us or have returned home.